PRIVACY POLICY
Last Updated: [Insert Date]
This Privacy Policy explains how Shreem Boutique collects, uses, stores, and protects personal data in compliance with the Information Technology Act, 2000, SPDI Rules, 2011, Meta Business Policies, and RCS regulations.
1. Introduction
We respect your privacy and are committed to protecting personal information shared with us through our website, WhatsApp, RCS, and other communication channels.
2. Information We Collect
We may collect:
- User Information: Name, phone number, email, address
- Device Information: IP address, device type, OS
- Cookies & Tracking Data
- Message Data: WhatsApp/RCS messages, delivery status, opt-in records
3. Purpose of Data Collection
Data is collected to:
- Process orders
- Provide customer support
- Send transactional and promotional messages
- Improve services
- Meet legal obligations
4. Consent for WhatsApp & RCS Data Processing
By opting in, users provide explicit consent to receive messages via WhatsApp Official API and RCS.
Opt-out options are always available.
5. Legal Basis for Processing
Data processing is based on:
- User consent
- Contractual necessity
- Legal compliance
- Legitimate business interests
6. How We Use Collected Data
We use data to:
- Communicate order updates
- Send promotional offers
- Respond to inquiries
- Maintain compliance logs
7. Data Retention & Deletion
Data is retained only as long as necessary or required by law.
Users may request deletion unless retention is legally mandated.
8. Data Sharing with Third Parties
We may share data with:
- Meta Platforms Inc. (WhatsApp)
- Google (RCS)
- Telecom operators
- Payment processors
- Legal authorities when required
We do not sell personal data.
9. Security Measures & Encryption
We implement:
- Secure servers
- Encrypted communication channels
- Restricted access controls
- Regular audits
10. Cookies & Tracking Technologies
Cookies improve user experience and analytics. Users may disable cookies through browser settings.
11. Data Transfer & Storage (India-Based)
All data is stored on secure servers located in India or compliant jurisdictions.
12. User Rights
Users have the right to:
- Access personal data
- Request correction
- Request deletion
- Withdraw consent
Requests can be sent via email.
13. Policy for Children
Our Services are not intended for children under 18. We do not knowingly collect child data.
14. Updates to Privacy Policy
Policy updates will be posted on our platform and take immediate effect.
15. Governing Law (India)
This Privacy Policy is governed by Indian law. Jurisdiction lies with courts in Aurangabad, Maharashtra.
16. Contact Information
Shreem Boutique
📍 Shop No. 2, Raj Heights, Opp HP Petrol Pump, Near Seven Hills, Aurangabad – 431003
📞 9890073827
📧 contactask@rediffmail.com
At Shreem Boutique, we blend elegance with a personal touch, crafting styles that tell your story.
